Shipping policy

Needleworx Mackay is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on the website are currently in stock and pricing is true and correct.

We deliver products Australia wide using our Standard Shipping $14.43 via Australia Post – Medium Satchel.

For bulky or heavy items, we offer a Quotation next day for Shipping.

Select products are Pickup only

Orders are dispatched within 1-2 business days and delivery estimated between 1-7 business days, depending on the method of transport and your location within Australia.

At this point in time, we do NOT accept international orders through our website, please contact us on 1800 631 644 or welcome@needleworx.com.au to enquire about a special order.